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Privacy Policy

Last updated: November 2025

This Privacy Policy describes how EvoLab Supplements Limited (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and customers of http://evolab-supplements.com/  (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy.

  1. Data Controller

The data controller responsible for your personal information is:

EvoLab Supplements Limited

Company Number: 70482157

Registered Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong

Email: [email protected]

  1. Information We Collect

We may collect the following categories of personal data:

  • Identification and contact information: name, email address, phone number, shipping and billing address.
  • Account details: username, password, and preferences (if applicable).
  • Transaction data: payment details (processed securely by third-party payment processors), order history, and invoices.
  • Technical data: IP address, browser type, operating system, and device information.
  • Usage data: information on how you use our Website, products, and services.
  • Marketing data: your preferences for receiving marketing communications from us.
  1. How We Use Your Information
  • We use personal data for the following purposes:
  • To process and fulfill your orders.
  • To communicate with you regarding your purchase, inquiries, or account.
  • To provide customer service and support.
  • To send marketing communications, newsletters, or promotional offers (only if you have given consent).
  • To improve our Website, products, and customer experience.
  • To comply with legal and regulatory obligations.
  1. Legal Basis for Processing (EU/UK Customers)

We process your personal data under the following legal bases:

  • Contractual necessity – to perform a contract with you (e.g., process orders).
  • Consent – for email marketing or promotional communications.
  • Legal obligation – to comply with laws and regulations.
  • Legitimate interest –  to improve our services and prevent fraud.
  1. Marketing and Newsletters

If you subscribe to our newsletter or agree to receive promotional messages, we may send you emails about our products, offers, or company news.

You can withdraw your consent at any time by clicking the “unsubscribe” link in our emails or contacting us at [email protected]

  1. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by applicable laws.

After this period, your data will be securely deleted or anonymized.

  1. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  1. International Data Transfers

As our company is based in Hong Kong and serves customers in the EU, UK, and US, your information may be transferred and stored in countries outside your jurisdiction.

We take appropriate safeguards to ensure your personal data remains protected in compliance with GDPR and other relevant laws.

  1. Sharing Your Information

We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, logistics partners, and marketing platforms).
  • Legal authorities, when required by law.
  • We never sell or rent your personal data to third parties.
  1. Your Rights

Depending on your location, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Withdraw consent for marketing at any time.
  • Object to processing or request data portability.
  • To exercise these rights, please contact us at [email protected]
  1. Cookies

Our Website uses cookies and similar technologies to enhance functionality and analyze traffic.

Please refer to our Cookie Policy for more details.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.

  1. Contact

For any questions or requests regarding this Privacy Policy, please contact:

EvoLab Supplements Limited

Email: [email protected]

Registered Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong